How do I get started with 1Brand?
Sign up to start your free trial today and watch our short video on how 1Brand works.

Once I've published my brand guidelines, how do I embed them on my website?
You can easily embed any published guideline with a simple iframe. It’s as simple as putting a YouTube video on your site.

What's the difference between a Single Brand and an Agency account?
A Single Brand account is for an organization with only one brand. An Agency account is for a marketing agency, consultant, or other company working with multiple brands. Agency account tiers add flexibility to create multiple brand guidelines and add stakeholders inside 1Brand with specific permissions around what they can view and adjust.

Do I need a credit card to start my 14-day free trial?
No, our free trial does not require a credit card.

Are any plan features limited during my free trial?
Unless you decide to go with our Single Brand Basic account, which is always free, you will not be able to publish or embed (post-publishing) your brand guidelines or download a PDF until you have started your paid subscription. Check out our pricing page to dive into all the details of our different tiers to find the option that’s best for your needs.

How do I cancel my free trial?
If you decide 1Brand isn't for you right now and you are still in a free trial state, you do not need to take any action to cancel. Without payment, your account will be reverted to our free Single Brand Basic tier.

If I purchase 1Brand, how does my subscription payment renew?
As a subscription model, your monthly or yearly payment plans will auto-renew on your next billing date. You will receive email notifications before your renewal is due, and you will have the ability to adjust your payment method as needed.

I'm interested in your Unlimited Plan. How do I get this plan?
Select the Unlimited tier, or reach out to us. You can start your free trial today, but for payment, our Unlimited Plans have a Master Services Agreement and are paid via ACH.

How do I upgrade my plan?
Please reach out to us and we'll assist.

How do I cancel my paid subscription?
Just navigate to your account settings and then your subscription page. From there, click cancel and you’re set!

Do I need to upload my logo files?
1Brand will grab your logo from your website to make it easy to get started. However, we recommend you upload a vector file version of each of your logos for the best results. In your final published guidelines, they allow logos file downloads, and with vector files, we’ll help translate those downloads into other file formats.

What file types do you support?
For vector logo files, we currently support SVG, AI, EPS, and PDF file formats. 

What color models does 1Brand use and help to translate?
We currently support HEX, HSV, HWB, LAB, XYZ, and CMYK color models. 

Can I publish my guidelines privately, so only my employees can access it?
Absolutely! Just make sure the page you create for them is only viewable internally. Publish it on your intranet instead of your public website. You can also download a PDF and circulate it the old-fashioned way.

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